Writers at Work: Mark Wallace's Resume

2002-2005 Blue Cross of Northeastern Pennsylvania
Web Interface Designer(2002 – Feb 2005) Manager E-services



1999 - 2002 epix™ Internet Services Dallas, PA
Web Interface Designer

Responsible for Designing dynamic interactive sites for customers through usability.

Graphically represent a companies needs

Launched CTESHOP.com, CTE’s product database web site. The site acts as lead generator portraying a one-stop shop for CTE’s sister companies. Technology built in to involve the proper departments.Assists Marketing with product analysis on various technologies including: Real Audio, Real Video, Web Hosting, Web Development, Dedicated Servers, NT solutions, Flash Technology.Made good relationships with customers to create a trust for generating additional revenue for epix with future add ons.

Help Coordinate focus groups to test web site usability and report documentation for various projects.

Assigns pricing on all outgoing projects and manages margins during all stages of the life cycle.

Supports sales by preparing proposals, attending sales meetings as sales engineer, and presenting solution to upper management.Develops wire frames, storyboard layouts and presents them to clients and development team.

1997 – 1999 R.H. Donnelley Dunmore, PA
Graphics artist

Was responible for building and designing day to day ads for yellow across the country

Was promoted to a spec team that designed high end ads that salesmen requested to help make sales by showing an example.

Was appointed as one of three to go through management training in whitehall NY, corporate headquarters.

1997 – 1997 (6 months) WYOU Channel 22
Graphics artist

Was responible for designing and implenting the graphics for the nightly news at 5:50, 6:00, and 11:00